Product Quality FAQ
Q: What materials do you use in your jewelry?
We use high-quality, ethically sourced materials including natural gemstones, sterling silver, copper, brass, sandalwood, rudraksha, and yak bone. Our stones—like turquoise, obsidian, rose quartz, and lapis lazuli—are carefully selected for both energetic integrity and visual impact.
Q: Are your pieces handmade?
Yes. Every piece is handcrafted—some by traditional Tibetan artisans, others by our design team in small batches. From knotting malas bead by bead to setting stones with care, each piece is made with hands, heart, and heritage.
Q: Are your stones real?
Always. We only use genuine stones—never plastic, glass imitations, or synthetic dyes. You’ll feel the weight, texture, and energy of the real thing. Variations in color, texture, or markings are signs of authenticity.
Q: Will the colors or metals fade?
Our metals are selected for durability—silver and brass may naturally patina over time, but that’s part of their story. We apply anti-tarnish treatments where appropriate, but we encourage mindful wear: avoid water, perfume, or harsh chemicals to preserve their original tone.
Q: Are your malas strong enough for daily use?
Yes. Our malas are knotted on high-tension thread or cord designed to last. Each is tested for resilience. With proper care, they are built for both meditative use and everyday wear.
Q: Do you offer repairs?
We do. Life happens—and if your piece ever needs repair, reach out. We’ll assess the issue and offer options, from restringing a mala to replacing a broken clasp. We believe in keeping sacred pieces alive.
Q: Where are your products made?
Our collections are made in Tibet, Nepal, and London, depending on the piece. Our prayer wheel jewelry and many malas are handmade in the Himalayas, while contemporary designs are created in our London studio using authentic materials.
Q: Are your products ethically made?
Absolutely. We work directly with artisans and small workshops, ensuring fair pay, safe conditions, and traditional techniques are honored—not exploited. Orientra exists to empower, not extract.
Q: Are your bone jewelry pieces ethically sourced?
Yes. Our yak bone jewelry is made using naturally sourced, cruelty-free bone, often from animals that have died of natural causes or were used in traditional Himalayan communities for food and farming. In Tibetan culture, bone symbolizes impermanence and spiritual transformation—we honor that meaning by ensuring every piece is respectful, responsible, and rooted in tradition. Nothing is wasted. Everything holds meaning.
Q: Are your bone jewelry pieces ethically sourced?
Yes. Our yak bone jewelry is made using naturally sourced, cruelty-free bone, often from animals that have died of natural causes or were used in traditional Himalayan communities for food and farming. In Tibetan culture, bone symbolizes impermanence and spiritual transformation—we honor that meaning by ensuring every piece is respectful, responsible, and rooted in tradition. Nothing is wasted. Everything holds meaning.